Rental Concierge

Your listing has guests. Your property still needs a concierge.

Short-term rental hosting in the Hill Country comes with a different rhythm than a standard residence: turns instead of tenancy, guest expectations instead of a single family's routine, and a calendar that doesn't pause for a slow week. HDS+ handles the AirBnB and VRBO side of property management — turns, staging, and guest readiness — alongside the same recurring maintenance that keeps the property itself in shape between bookings.

Since 2013, that's meant one local team running the same routes through Dripping Springs, Fredericksburg, Wimberley, Driftwood, and Austin, rather than a rotating list of cleaners and handymen an owner has to coordinate directly.

A short-term rental lives or dies on reviews, and reviews live or die on the gap between what the listing promises and what the guest actually walks into. A missed HVAC filter, a slow drain, a yard that didn't get mowed before check-in — none of those are big problems on their own, but they're exactly the kind of thing a guest mentions in a review. Folding recurring maintenance into the same operation that runs your turns closes that gap instead of leaving it to chance between cleaners.

Turns & Guest Readiness

A walk-through before every guest. After every turn.

Pre-arrivals are a standing part of the model: a walk-through before every guest checks in, and again after every turn, so problems get caught between bookings instead of showing up in a review.

Unit Turns
Deep cleaning, repairs, and reset between guests.
Pre-Arrivals
A walk-through ahead of every check-in.
Staging
Listing-ready presentation, every turn.
Make-Ready
Make Ready & Safety CleanBed Bug PreventionBasic Pest ControlRoom Tune-UpUtensil Restock
Between-Turn Upkeep
HVAC ServicePool & Spa Filter BreakdownGutter CleaningBasic Repairs
Booking & Advertising

Advertising, booking, and rental concierge handled in-house.

Beyond turns and upkeep, the Pro tier of our management plans adds real estate concierge services for hosts running an active STR or long-term rental portfolio: booking and advertising, tenants and leases, and fleet management for owners running vehicles or equipment alongside a property. This tier runs on a twice-weekly-plus visit cadence with 30 on-site hours and unlimited after-hours and weekend coverage — built for a calendar that doesn't take weekends off.

For owners whose rental is also a full residence part of the year, the recurring maintenance schedule underneath the STR layer is worth a look on its own — see property maintenance near you. For the full operations and compliance picture across a multi-property portfolio, see property management in the Hill Country.

Owners With Multiple Units

One point of contact across a whole portfolio.

Hosts running more than one short-term rental across the Hill Country run into the same problem eventually: coordinating cleaners, maintenance, and guest communication separately for each address stops scaling somewhere around the second or third unit. Consolidating that under one provider means one calendar, one maintenance schedule, and one point of contact regardless of how many doors are on the portfolio — whether they're clustered around Johnson City or spread across Dripping Springs, Wimberley, and Fredericksburg.

It also means consistency in guest experience. A pre-arrival walk-through performed the same way at every property, by the same team, is part of what keeps a portfolio's reviews steady as it grows rather than becoming harder to manage with each new listing.

Frequently Asked

What hosts ask before switching.

Do you handle both AirBnB and VRBO listings?
Yes — turns, staging, and guest readiness apply the same way regardless of which platform the booking comes through.
What happens if a guest reports an issue mid-stay?
Every plan carries a 24/7 service response guarantee, so an in-stay issue gets a response the same day, not at the next scheduled visit.
Do you help with listing advertising, or just the physical turnover?
Booking and advertising support is part of the Pro tier, alongside real estate concierge and tenants-and-leases handling for hosts running a fuller rental operation.
Can you manage a property I only use part of the year myself?
Yes — that's a common setup. The same pre-arrival walk-through and turn schedule applies whether the next occupant is a paying guest or you.

Serving the Texas Hill Country

Johnson City · Dripping Springs · Fredericksburg · Wimberley · Driftwood · Blanco · Marble Falls · Spicewood · Kerrville · Boerne · Stonewall · Austin

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